TRANSFORMATION DASHBOARD

Keep the destination in view.

A$60–120 million programme funding · Fictional case · Months from programme start

Rules-based prototype · No live AI

NORTH STARReduce average case handling time by 30%

ORIGINAL FUNDINGA$120m

ORIGINAL TARGETMonth 36

Illustrative case, not live client data. Explore the overview, change a constraint, then record a response. No connection to the working spreadsheet or AI services.

Explore a decision ↓View decision log

OUTCOME

30% less handling time

Organisation-wide target. Baseline and realised benefit are not measured in this case.

Hypothesis · Evidence needed

FUNDING

Planning envelope · Not actual spend

DELIVERY

Calculated estimate · Not a forecast

REQUIRES ATTENTION

What has changed?

EVIDENCE TO REQUEST

What would improve confidence?

Service owner: measured handling-time baseline.
Finance lead: validated costs and funding authority.
Data lead: readiness and quality assessment.
Change lead: adoption capacity and benefit measures.

Suggested roles only; no requests have been sent.

DECISION LOG

No provisional decisions recorded

Records remain in this page session only. Download each record to keep it; leaving or reloading clears the log. Recording does not approve funding or change the north star.

Decision workspace

02 / Compare possible responses

Benefits are hypotheses

Follow the dependency

Full and phased delivery share the same core sequence. A late data foundation moves the earliest operational delivery date.

Inspect the model and its assumptions

Full scope: data A$25m + workflow A$45m + adoption A$20m + analytics A$30m = A$120m. Hypothesised handling-time reduction: 30%.
Phase analytics: commit A$90m to the core service change. Defer A$30m of analytics; total scope remains A$120m before any re-estimation. First-phase benefit hypothesis: 25%.
Focused pilot: bounded first tranche of A$8m (data A$2m, workflow A$4m, adoption A$2m). Hypothesised 12% reduction within one team. Wider rollout cost and impact are unknown; unused programme funding is not a saving.
Timing: data 9 months plus delay, then workflow 18 months and adoption 6 months. Full and phased delivery take 33 months plus delay. Analytics runs for 12 months after data, in parallel. Pilot: limited data 3 months plus the same delay, workflow 6 months, adoption 3 months = 12 months plus delay.
Model boundaries: no contingency, inflation, cost of delay, resource contention or delivery uncertainty is included. Costs are fixed scope estimates. Finishing by the deadline does not demonstrate benefits.
Evidence needed: a measured handling-time baseline, validated effort and cost estimates, a data quality assessment and an adoption capacity check. None is available in this fictional case.

03 / Record a provisional decision

Select an option above to start a decision record.